Services provided by Classic Carriage Drives are subject to these ‘Terms & Conditions’.
- Classic Carriage Drives is an inclusive service, where consideration is given to the physically impaired and elderly to access the carriage.
- All passengers to embark/ disembark when instructed to do so and to remain seated whilst aboard the carriage.
- ‘Children’ under 12 years of age must be accompanied by an responsible adult on the carriage ride.
- For the ‘Unicorn Tea Party’ experience, children must wear enclosed shoes and wear the ‘Australian Standard Approved’ helmet provided.
- Deposit payment to be made via EFT (electronic funds transfer) into nominated bank account.
- Payment of deposit is considered confirmation of booking on agreed date/ time.
- Balance of payment must be made 48hours prior to booking.
- Gift Vouchers are valid for 12 months from date of issue.
- For Weddings and Events our ‘Booking Form’ must be completed with a $500 deposit which is considered confirmation of booking.
- In the case of inclement weather conditions as well as on days classed as ‘Catastrophic fire risk’, our services will be postponed to a mutually suitable time. Excemptions are given for Weddings and Events where services will be honored whenever possible.
- When services have been withdrawn, full payment will be reimbursed via EFT, and no further compensation will be given.
- Reimbursement will not occur when service has been withdrawn when money outstanding or a ‘change of mind’, or if patron fails to meet at location on time.
- Classic Carriage Drives retains the right to withdraw horse & carriage service at any time.